Vijai G
With shrinking margins, it’s now the turn of IT & ITES companies to go the way all other industries have gone in the past---- Amused, yes that’s the truth
Bangalorean’s would probably remember the tale of the three great cotton spinning mills, which provided employment to thousands of people and helped many families to survive, but which are no more. They were Binny mills, Minerva mills and Raja mills, which were the Infosys, Wipro & TCS of yesteryears. But today, they are nowhere and most of us do not know what happened to these spinning mills
Even though it may seem irrelevant to make a mention of this information in this article, I feel it is important for you to know, how these mills were considered by people living in Bangalore. Landlords would be ready to lease their houses if the person was working in these mills, bridegrooms who worked in these mills would be preferred over others and would also be assured of all kinds of luxuries. Such was the clout that these mills had in the past.
As organizations conclude their mid year performance appraisals at work and revise their goal sheets for the year ahead for each of their employees, they are also keeping a closer watch on employee productivity and making strategic moves by doing more with less people, I mean, less resources
Bear in mind the downward spiral that the US economy is heading into…Lehman Brothers is gone…Goldmansachs and Morgan Stanley have other plans and the trust on US companies is slowly eroding…what would come next is always a question…every day there is some news that sends shockwaves down the spine
So, what would be the strategies servicing organizations would follow in these troubled times…?
“Lean” also called as “Lean Manufacturing” or “Lean Production” is the latest buzzword in the services-based organizations today. Few companies have already adopted Toyota motors’ renowned lean production concept to its services. Lean is about eliminating waste by continuously analyzing every step to see if it adds value to the end product. Toyota, the inventors of this method, is said to have even determined an optimum method for how bolts are tightened…surprising right, yes that’s the way they work
However, you might feel how this can be implemented into IT & ITES sectors, yes it can be implemented, remember the time-sheet, which we casually fill up, that is the Brahmastra of this production system. It would help the top level management, to pull out even daily reports
Then comes automation, which helps in reduction of 40 -50% of the usual time. It also helps in fewer defects from the team.
It is better for us to wait and watch and be alert to see what comes next…
Please comment on what you think of this
